What you are wondering...
Everything you need to know before placing your order — from payments and delivery to returns and refunds.
Frequently Asked Questions (FAQ)
Quick answers to help you shop confidently — covering payments, delivery, replacements, and policies.
PAYMENT INFORMATION
What payment methods do you accept?
We accept UPI, Credit Cards, Debit Cards, Net Banking, and secure online wallets.
Is Cash on Delivery (COD) available?
No. Cash on Delivery is not available. All orders must be prepaid.
Are online payments secure?
Yes. Payments are processed through encrypted, RBI-compliant payment gateways.
Refund
Refunds are not offered for general returns.
Refunds are issued only if an incorrect product is delivered or the item is damaged during transit.
Yes. Replacements are available within 7 days of delivery, subject to eligibility.
The item must be unused, in original packaging, and include all tags and invoices.
Delivery
Orders are usually delivered within 3–12 business days, depending on your location.
We ship via trusted Indian courier partners such as Delhivery, Bluedart, DTDC, and India Post, based on service availability.
Tracking details are shared via WhatsApp and email once your order is dispatched.
Shipping & Returns
Please contact us within 48 hours of delivery with clear photos for quick resolution.
We will arrange a replacement or refund, as per your preference, after verification.
Tax & Compliance (India)
A GST-compliant invoice is provided with every order.
We will arrange a replacement or refund, as per your preference, after verification.
