faq

Frequently Asked Questions (FAQ)

Have questions about orders, delivery, or payments?
We’ve answered the most common queries to make your shopping experience smooth.
If you still need help, feel free to contact us anytime.

Orders are usually processed within 1–2 business days.
Delivery typically takes 3–13 working days, depending on your location.

Once your order is placed, you’ll receive an order confirmation.
Your jewellery is then packed and shipped, and tracking details are shared once dispatched.

Yes, a digital invoice is provided for every order.
You can find it in your order confirmation or receive it via email/WhatsApp.

Refunds are accepted for damaged or incorrect items received.
Please contact us within the specified return period for assistance.

Artificial jewellery may show wear over time depending on usage.
Avoid water, perfume, and harsh chemicals to extend durability.

Delivery charges, if applicable, are clearly shown at checkout.
Free shipping may be available on selected orders or offers.

Whether you have a question, feedback, or need support, we're just a message away.

Have a question or need help with your order? We’re here to assist you with product details and support. Feel free to reach out anytime and we’ll get back to you promptly. Your satisfaction is always our priority.

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H.No.146, near Shri Ram Park,Sector 10A, Gurugram, Haryana 122001

+91- 928 983 45 63

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